Terms of Service

1. Provider

PE novxabasenetwork.com, EDRPOU 83497579, Business Center Gulliver, 1A Sportyvna Square, 15th floor, Kyiv, 01001, Ukraine. Managing Director: Thomas Weber. support@novxabasenetwork.com, +380 731 619 7328. Law of Ukraine "On Electronic Commerce" No. 675-VIII of 03.09.2015.

2. Service, prices, period

Each offer states the service, tariffs in UAH, rental period, delivery and return fees, operating zones and availability. Only prices shown before confirmation apply.

3. Age and identification

You must be 18 or older and show a valid ID or passport, plus a driving licence where required.

4. Safety and responsibilities

Follow traffic and safety rules, stay within operating zones, do not sublet the item, and report damage immediately.

5. Return, damage, fines

Return the item on time and in the same condition. Late returns, missing items and proven damage may be charged at disclosed tariffs; you bear traffic fines during the rental.

6. Complaints

Email support@novxabasenetwork.com; we reply within 30 days. Under the Law of Ukraine "On Consumer Protection" No. 1023-XII of 12.05.1991 you may also contact the State Service of Ukraine on Food Safety and Consumer Protection or the courts.

7. Personal data and cookies

Reservation data is processed to perform the contract and, with consent, for analytics and non-essential cookies (Law of Ukraine "On Personal Data Protection" No. 3992-IX).

8. Advertising

Price, availability and quality claims are substantiated under the Law of Ukraine "On Advertising" No. 270/96-VR of 03.07.1996.

Contact and complaints