Privacy Policy
1. Who we are
novxabasenetwork.com (“we”) is a PE at Business Center Gulliver, 1A Sportyvna Square, 15th floor, Kyiv, 01001, Ukraine. This policy covers personal data collected through the reservation and contact forms on novxabasenetwork.com. Email: support@novxabasenetwork.com; phone: +380 731 619 7328.
2. Data we collect
- Reservation: name, phone, email, rental dates, pickup and return location.
- Contact form: name, email, phone, message.
- Technical: IP address, device, browser, pages visited, via analytics and cookies.
Card details are not collected on this site.
3. Purposes and legal basis
We use data to confirm and manage reservations, answer enquiries, provide support, meet accounting duties and improve the site. The basis is your consent, steps needed to conclude a rental contract, and our legal obligations under Закон України «Про захист персональних даних» № 3992-IX.
4. Cookies
Necessary cookies keep forms working. Non-essential cookies that process personal data are set only with your informed consent, withdrawable at any time, under Закон України «Про захист персональних даних» № 3992-IX.
5. Sharing and retention
We share data only with booking, support and hosting providers, and with authorities where the law requires; we never sell it. Reservation and contact records are kept as long as needed for the booking, any warranty or accounting duty, then deleted or anonymised.
6. Security
We use access controls, encrypted transfer and restricted staff access.
7. Your rights
You may request access, correction, deletion, restriction or portability, object to processing and withdraw consent by writing to support@novxabasenetwork.com. We reply within the period set by law.
8. Complaints
Write to support@novxabasenetwork.com. Consumer complaints follow Закон України «Про захист прав споживачів» від 12.05.1991 № 1023-XII; you may also apply to Державна служба України з питань безпечності харчових продуктів та захисту споживачів or to the courts.
9. Changes
Updates are published on this page.